Privacy Policy – Ink Fabrica

Last Updated: 7/4/2025

Ink Fabrica (“Ink Fabrica”, “we”, “us”, or “our”) operates this website and related services (collectively, the “Services”). Ink Fabrica is powered by Shopify, which enables us to provide e-commerce and related services to you. This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit our website, make a purchase, interact with us, or otherwise use our Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of personal information. By accessing or using our Services, you confirm that you have read, understood, and agreed to this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

 

  • Contact detailsincluding your name, address, billing address, shipping address, phone number, and email address.
  • Financial informationincluding credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account informationincluding your username, password, security questions, preferences and settings.
  • Transaction informationincluding the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device informationincluding information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage informationincluding information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

 

Personal Information Sources

We may collect personal information from the following sources:

 

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

 

  • Provide, Tailor, and Improve the Services: We use your personal information to deliver and manage the Services. This includes fulfilling our contractual obligations, processing payments, completing orders, remembering your preferences and interests, sending account-related notifications, and handling purchases, returns, exchanges, or other transactions. We also use this information to create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and provide a personalized shopping experience—such as recommending products based on your purchases. Your information may also be used to refine and enhance the Services.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes. This may involve sending communications by email, text message, or postal mail, and displaying online advertisements for products or services—both within the Services and on other websites—based on your past purchases, items added to your cart, or other activity.
  • Security and Fraud Prevention: We use your personal information to verify your account, ensure secure payments and shopping experiences, and detect, investigate, or act against fraudulent, illegal, unsafe, or malicious activity. We also use it to protect public safety and safeguard our Services. If you register an account, you are responsible for keeping your login credentials secure, and we strongly advise against sharing your username, password, or other access details with anyone.
  • Communicating with You: We use your personal information to provide customer support, respond to your inquiries, deliver effective services, and maintain our business relationship with you.
  • Legal Compliance: We use your personal information to comply with applicable laws and respond to valid legal processes, including requests from law enforcement or government agencies. This may also involve participating in civil discovery, litigation, or other legal proceedings, and investigating or enforcing potential violations of our terms or policies.

How We Disclose Personal Information

We may share your personal information with trusted third parties in certain situations, always in line with this Privacy Policy:

  • Service Providers: With Shopify and other partners who help us run the store—such as those handling payments, shipping, customer support, IT, and analytics.
  • Marketing Partners: With business and advertising partners who help us promote our products. For example, Shopify supports personalized ads based on your activity across different merchants and websites. These partners follow their own privacy policies, and depending on where you live, you may have the right to ask us not to share your information for targeted ads.
  • At Your Request: When you ask us to share information—for example, to ship your order, or when you use social media logins or widgets.
  • Affiliates: Within our company group or related businesses.
  • Business or Legal Reasons: If we are involved in a merger, acquisition, or bankruptcy, or when required by law (such as responding to subpoenas or government requests). We may also share information to enforce our policies, protect our rights, or ensure the safety of our Services and users.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services in order to deliver and improve them. Any information you provide through the Services may be transmitted to and shared with Shopify, as well as third parties that may be located outside your country of residence, to support and enhance the Services. To help protect, grow, and improve our business, we also use certain enhanced Shopify features that rely on data from your interactions with our Store, other merchants, and Shopify itself. In these cases, Shopify may use personal information collected from your activity to provide these features. Shopify is responsible for processing this information, including handling requests you make to exercise your rights regarding its use. For more details on how Shopify manages your personal information and the rights available to you, please review the Shopify Consumer Privacy Policy and, depending on your location, you may exercise certain rights through the hopify Privacy Portal Link.

Third-Party Websites and Links

Our Services may include links to websites or online platforms operated by third parties. If you choose to access these sites, which are not owned or controlled by us, you should carefully review their privacy, security, and other policies. We are not responsible for the privacy practices, security measures, or the accuracy, completeness, or reliability of information found on such sites. Please note that any information you share in public or semi-public spaces—including on third-party social networking platforms—may be visible to other users of our Services and/or users of those third-party platforms, without limitation on how it may be used by us or others. The inclusion of links to third-party sites does not imply our endorsement of their content, owners, or operators, unless explicitly stated within the Services.

Children’s Data

Our Services are not designed for use by children, and we do not knowingly collect personal information from individuals who are under the age of majority in their jurisdiction. If you are a parent or guardian and believe that your child has provided us with personal information, you may contact us using the details provided below to request its deletion. As of the Effective Date of this Privacy Policy, we have no actual knowledge of “sharing” or “selling” (as those terms are defined under applicable law) the personal information of individuals under 16 years of age

Security and Retention of Your Information

Please note that no security system is completely flawless, and we cannot guarantee absolute protection. Additionally, information you send to us may not always be secure while in transit. For this reason, we recommend avoiding unsecure channels when sharing sensitive or confidential information with us. The length of time we retain your personal information depends on several factors, including whether it is needed to maintain your account, deliver the Services, comply with legal requirements, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on your place of residence, you may have certain rights regarding your personal information. These rights are not absolute, may apply only in specific circumstances, and in some cases we may decline requests as permitted by law.

  • Right to Access / Know: You may request access to the personal information we hold about you.
  • Right to Delete: You may request that we delete personal information we maintain about you.
  • Right to Correct: You may request that we correct any inaccurate personal information we maintain about you.
  • Right to Portability: In certain circumstances, you may request a copy of your personal information and ask that we transfer it to a third party.
  • Managing Communication Preferences: You may opt out of promotional emails at any time by using the unsubscribe option included in our messages. Even if you opt out, we may still send non-promotional emails, such as those related to your account or orders.

You can exercise these rights through the options provided in the Services or by contacting us using the details below. To learn more about how Shopify processes your personal information and the rights available to you, please visit the Shopify Consumer Privacy Policy.

We will not discriminate against you for exercising your rights. To process your request, we may need to verify your identity as permitted or required by law. You may also appoint an authorized agent to act on your behalf. Before accepting such a request, we will require proof of authorization and may ask you to verify your identity directly with us. We will respond to your request within the time frames required by applicable law.

Complaints

If you have concerns or complaints about how we handle your personal information, please reach out to us using the contact details provided below. Depending on your place of residence, you may also have the right to appeal our decision by contacting us again through the same details, or to file a complaint directly with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside of the country where you reside. If your information is transferred outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms—such as the European Commission’s Standard Contractual Clauses or equivalent contracts approved by the UK’s competent authority—unless the destination country has been deemed to provide an adequate level of data protection.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates to our practices or for operational, legal, or regulatory reasons. When changes are made, we will post the updated Privacy Policy on this website, adjust the “Last updated” date, and provide any notices required under applicable law.